On my current project, I installed a brand new Windows server with the latest release of SAP BusinessObjects BI 4.1. Following the install, I noticed that the anti-virus software that the client had on the server was really taxing the machine when BusinessObjects was in use, especially during startup. I haven’t really seen this issue before, but every anti-virus application is different and it seemed like I needed to come up with a solution this time.
After a little searching on SAP Support, I found the note below which gives a handy list of files and folders to exclude. It’s a pretty common sense list, but still it’s good to have something official from SAP to share with our clients.
The note suggests excluding the following files and folders from your anti-virus active scanner:
- All BusinessObjects related executables, such as CMS.exe and Tomcat7.exe
- Several folders under the BusinessObjects install path including win32_x86, win64_x64, logging, and others
- The BusinessObjects Filestore location
- Several folders under the Tomcat path including webapps, work, and bin
- The Webi Shared Document Cache if it is configured under the Webi Server properties
For the complete list for both BusinessObjects 3.1 and 4.0/4.1, check out the note above. (You’ll need your S-number to log in and view it.)
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